What do Smart Buildings feel like for the people in them?
Put humans in the loop and delight them with helpful tech. .
Your brand story.
Your building is one of the ways you tell your brand story. Your building presents an opportunity to totally immerse people in your values, your ethics, your empathy and truly engage with staff, clients and potential hires. This means that immediately on entering your lobby the person begins to connect with the character of your organisation.
Your organisation gravitates to User Experience and your building should be no different. Your connected workplace is driven by real-time data – it is the currency that buys Happiness for the people in the buildings. The data collected by a Smart Building analyses and optimises the activities of the people in your building and informs your decision-making across all areas of your organisation to deliver greater employee retention, engagement and customer experience. The building is an ecosystem, responsive to your needs. On walking into today’s Smart Building, for example, colour-changing elevator cabs can be used to set a desired mood or accent the changing colors of nature. You can interpret ‘people flow data’ analytics to enhance the User Experience of your visitor – whether a client or a new hire or a valued staff member – and with digital signage, wayfinding and displays, make their experience of getting around your building more intuitive, with clear guidance tools and a deeper brand experience. The Smart Building closes the gaps in communication, it makes people feel comfortable, safe, at all times they know where they are and why, confusion is eliminated and they are fully engaged with what they’re doing, even during emergencies. Successful solution design, therefore, begins not with technology, but with an understanding of what we humans, as office workers, managers, interviewees, consumers, factory workers, students or lecturers want and need. Understanding this drives the creation of a set of technical solutions that people use intuitively and voluntarily. It’s important to ask ‘What will work best for people?’ instead of ‘What will we do?’. We call this ‘putting humans in the loop’.
Your Smart Building puts humans in the loop with data collection and interpretation to design solutions that are anchored in rigorous research into actual human needs. This can happen only by marrying data analysis with the measurable, qualitative insights derived from social and behavioral research into not only what users say they want, but also how they actually use buildings – lighting, heating, cooling, air conditioning, ventilation, security, wayfinding, meeting rooms, offices and lecture theatres.
Delight people in the building with helpful tech.
Your Smart Building uses automated processes to automatically control the building’s operations and systems. A smart building uses sensors, actuators and microchips in order to collect data and use it to help owners, operators and facilities managers improve the responsiveness of the building to the people in it. Buildings that aren’t ‘connected’ are the same buildings they were decades ago. They have provided the essentials: shelter, temperature control and safety at the same efficiency level for years. But newer buildings, or older structures that have been converted to smart buildings, are constantly changing. They are living organisms connected to a network with intelligent and adaptable software. Your adaptive, responsive connected building delights its occupants with helpful tech that allows them to control the lighting, warmth, comfort, air quality, physical security, and sanitation themselves . A dynamic or ‘Smart’ building optimises the benefit derived from inputs – energy, real estate, screens, software and hardware – and, bonus! – minimises the environmental impact of the built environment.
Data as currency.
As an organisation’s success depends on its staff wellbeing, health, happiness, engagement and productivity – its culture – data has increasingly become the currency of success, and should be measured and managed as if it’s an asset on your balance sheet. You don’t need to move offices or create a new building to do this. Get in touch with us to find out how you can capture data and use it to make the people in your building happier and more engaged with their work. firstname.lastname@example.org