A Digital Transformation with AV and Systems Integration

A Digital Transformation with AV and Systems Integration
An Post

Overview

Walls Construction engaged Hereworks to deliver a digital transformation with Audio Visual and Systems Integration to An Post in their new HQ, which included the installation of 36 meeting rooms, digital signage, LED signage, energy-saving measures, streamlined communication through MS Teams, video conferencing solutions, and in-house event capabilities in their new state-of-the-art HQ. Working with Uncoded and SIA Partners, Hereworks set out to deliver state-of-the-art, user-friendly, sustainable, and future-proof technology to An Post.

About the Project

An Post moved its head office from the historic GPO on O'Connell Street to the tallest office building in Dublin - The Exo Building. Moving to this new, modern office building overlooking the city's port and quays allowed An Post to digitally transform its operations, enabling growth and helping it achieve its sustainability goals. In line with their environmental goals, The Exo building offers the most modern and sustainable office accommodation and is a LEED-Platinum certified and NZEB (Nearly Zero Energy Building). The property also boasts Wired Platinum accreditation and a Building Energy Rating (BER) of A3.

The Task

An Post wanted to create a vibrant space that would improve their communication, engage their staff and allow them to hold events in-house to entertain their clients, employees and stakeholders. During the consultation with An Post's stakeholders, our Project Manager, Barry White, realised An Post's previous HQ in the historic GPO building lacked AV equipment. Given this information, Barry organised a temporary Microsoft Teams Room (MTR) in the GPO so staff could gain experience with audio-visual systems before the move and be comfortable using the equipment, thus ensuring buy-in from the team.

The Solution

Hereworks facilitated a digital transformation with audio visual and systems integration with the installation of cutting-edge Crestron devices across 36 meticulously designed meeting rooms. The main boardroom has the same devices as the large and small meeting rooms. We installed Crestron booking panels, Samsung screens, Aver 520 Cameras and Biamp Speakers, equipping An Post's teams with state-of-the-art technology where collaboration is not just a term but a way of life.

Support and Managed Service

The use of AV technology has contributed to changes in the ways employees work at An Post. Now, employees have easy-to-use tools that help them be creative and develop new ideas. Communication and meetings are seamless in the ever-evolving hybrid workplace, allowing An Post to be agile. We meticulously planned and executed the installation, working closely with the client and embedding our engineers to provide a "white glove" service to ensure everyone could use the equipment and seamless integration. The project became a collaborative effort, with individuals like Barry White, Michael Joyce, Aaron Monahan, Misha Ivanovs, Geoff Carragher, and many others working together to bring the AV integration from concept to reality. Following the handover of this project, we now have an engineer embedded full-time within An Post to maintain and service all of their equipment, ensuring minimal disruptions and downtime to their operations. With a special service level agreement, they also have access to our specialised team to support any events they are hosting.

Driving Sustainability

To achieve a more sustainable approach, we actively involved employees at all levels, ensuring their buy-in and promoting a culture of sustainability in line with An Post's policy. Crestron motion detectors provide enhanced energy-saving features, ensuring the lighting switches off after 15 minutes of no activity. New LED signage in the office helps communicate essential information in a cost-effective, lower-energy method. By thoroughly analysing the project's life cycle, from suppliers to post-life considerations, we identify areas for maximum sustainability. Our commitment extends to reusing equipment with a remaining lifespan instead of premature replacement, saving costs and aligning with our sustainability goals.

Result!

This digital transformation has helped An Post future-proof their business. The company has embraced an entirely new way of conducting meetings and collaborating. Technological limitations no longer hinder them. They find themselves empowered by the cutting-edge solutions provided by Hereworks, allowing them to grow and thrive as they venture into new markets. In an era of hybrid work, their teams can now collaborate seamlessly, regardless of their physical location, and they can now use the modern AV infrastructure to host conferences, presentations, and gatherings by keeping events in-house. Having the ability to host events reduces the need for external venues and subsequently reduces associated costs significantly. The flexibility and versatility offered by the AV installation allow An Post to customise event setups according to specific requirements and ensure a seamless and professional experience for attendees. With the foundations laid by Hereworks, An Post is well-prepared to embrace future challenges.

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Explore the possibilities with Hereworks – where technology meets transformation. We can illuminate a more vibrant, connected, and sustainable future together.

What the client said...

An Post are delighted to provide this testimonial for the AV project implementation recently undertaken by Hereworks. Their expertise, dedication, and professionalism in executing the project were truly remarkable.

From the initial consultation to the final delivery, Hereworks displayed exceptional knowledge and understanding of our requirements. They listened attentively to our needs and objectives, ensuring that every aspect of the AV project was tailored to our specific goals. Their ability to translate our vision into a tangible reality was truly impressive.

Throughout the project, Hereworks demonstrated exemplary project management skills. They maintained clear communication channels, keeping us informed about the progress at every stage. Their team consistently adhered to the agreed-upon timelines and delivered the project on schedule, which is a testament to their commitment to excellence.

The AV implementation carried out by Hereworks was flawless. Their technical expertise was evident in the seamless integration of various components, resulting in a fully functional and user-friendly system. The audio and video quality exceeded our expectations, creating an immersive and engaging experience for our audience. The attention to detail in the installation process was outstanding, and their team ensured that every aspect of the AV system was optimised for optimal performance.

Furthermore, the post-implementation support provided by Hereworks has been exceptional. They have been readily available to address any questions or concerns that have arisen since the project's completion. Their responsiveness and willingness to go the extra mile have instilled confidence in us that our ongoing needs will be met with the same level of dedication and professionalism.

In conclusion, I highly recommend Hereworks for any AV project implementation. Their expertise, attention to detail, and commitment to customer satisfaction are truly commendable. The successful completion of our project would not have been possible without their invaluable contributions. We are incredibly grateful for their partnership and look forward to collaborating with them on future endeavors.

Gerry Rogers

What the client said...

An Post are delighted to provide this testimonial for the AV project implementation recently undertaken by Hereworks. Their expertise, dedication, and professionalism in executing the project were truly remarkable.

From the initial consultation to the final delivery, Hereworks displayed exceptional knowledge and understanding of our requirements. They listened attentively to our needs and objectives, ensuring that every aspect of the AV project was tailored to our specific goals. Their ability to translate our vision into a tangible reality was truly impressive.

Throughout the project, Hereworks demonstrated exemplary project management skills. They maintained clear communication channels, keeping us informed about the progress at every stage. Their team consistently adhered to the agreed-upon timelines and delivered the project on schedule, which is a testament to their commitment to excellence.

The AV implementation carried out by Hereworks was flawless. Their technical expertise was evident in the seamless integration of various components, resulting in a fully functional and user-friendly system. The audio and video quality exceeded our expectations, creating an immersive and engaging experience for our audience. The attention to detail in the installation process was outstanding, and their team ensured that every aspect of the AV system was optimised for optimal performance.

Furthermore, the post-implementation support provided by Hereworks has been exceptional. They have been readily available to address any questions or concerns that have arisen since the project's completion. Their responsiveness and willingness to go the extra mile have instilled confidence in us that our ongoing needs will be met with the same level of dedication and professionalism.

In conclusion, I highly recommend Hereworks for any AV project implementation. Their expertise, attention to detail, and commitment to customer satisfaction are truly commendable. The successful completion of our project would not have been possible without their invaluable contributions. We are incredibly grateful for their partnership and look forward to collaborating with them on future endeavors.

Gerry Rogers